Friday, August 4, 2023

You' have got this !The life Changing lower of Trusting yourself

Turning Pro - Tap your inner power and create your lifes work

 What is the metaphor for my current life? Comfortable and all over the place...trying to figure out things and doing multiple things...Trishanku is the metaphor...doing many things but headed no where..


1. The professional shows up every day

2. The professional stays on the job all day

3. The professional is committed over the long haul

4. For the professional, the stakes are high and real

Further:

5. The professional is patient

6. The professional seeks order

7. The professional demystifies

8. The professional acts in the face of fear

9. The professional accepts no excuses

10. The professional plays it as it lays

11. The professional is prepared

12. The professional does not show off

13. The professional dedicates himself to mastering technique

14. The professional does not hesitate to ask for help

15. The professional does not take failure or success personally

16. The professional does not identify with his or her instrument

17. The professional endures adversity

18. The professional self-validates

19. The professional reinvents herself

20. The professional is recognized by other professionals

Here are a few additional qualities, before we move on to the higher expression of

professionalism:


21.The Professional is courageous.

22.The Professional will not be distracted.

23. The Professional is ruthless with himself

24. The Professional has compassion for himself. Horse willingly running story than forcing..

25. The Professional lives in the present.

26. The Professional defers gratification. Krishna said we have the right to our labor, but not to the fruits of our labor. He meant that the

 piano is its own reward, as is the canvas, the barre, and the movieola.

 27. The Professional does not wait for inspiration.

 28. The Professional does not give away jos power to others.


The Magic : 

You dont have to go to Himalayas to find god. You can meditate on get enlightenment during the process itself. So you dont have to wait for some ideas to come to you, rather keep taking action till you see a path being made ready for yourself.


The marine gets two salaries :

Remember, Krishna told Arjuna that he had the right to his labor, but not to the fruits of his labor.

What he meant was conventional fruits. Does the monk meditate only to achieve enlightenment? What

 if that never happens?

 

The Professional mindset as a practice :

A practice implies engagement in a ritual. A practice may be defined as the dedicated, daily

 exercise of commitment, will, and focused intention aimed, on one level, at the achievement of

mastery in a field but, on a loftier level, intended to produce a communion with a power greater than

ourselves—call it whatever you like: God, mind, soul, Self, the Muse, the superconscious.


The practice has a space :

Order

Commitment

Passion

Love

Intensity

Beauty

Humility


A PRACTICE HAS A TIME

The monks in their saffron robes mount the steps to the zendo at the same hour each morning. When

 the abbot strikes the chime, the monks place their palms together and sit.

You and I may have to operate in a more chaotic universe. But the object remains the same: to

 approach the mystery via order, commitment and passionate intention.

When we convene day upon day in the same space at the same time, a powerful energy builds up

 around us. This is the energy of our intention, of our dedication, of our commitment.

The goddess sees this energy and she rewards it.


PRACTICE HAS AN INTENTION

When Stevie Wonder sits down in his studio at the piano, he’s not there to mess around.

Stevie has come to work.

The 10,000 Hour Rule, made famous by Malcolm Gladwell in his book,Outliers, postulates that

the achievement of mastery in any field, be it brain surgery or throwing a split-finger fastball,

requires approximately 10,000 hours of practice. But the key, according to Mr. Gladwell, is that that

practice be focused.

It must possess intention.

Our intention as artists is to get better, to go deeper, to work closer and closer to the bone.


WE COME TO A PRACTICE AS WARRIORS

The sword master stepping onto the fighting floor knows he will be facing powerful opponents. Not

the physical adversaries whom he will fight (though those indeed serve as stand-ins for the enemy).

The real enemy is inside himself.

The monk in meditation knows this. So does the yogi. So do the film editor and the video-game

creator and the software writer.

Each day we, as professionals, face the same monsters and chimeras as did Perseus or

Bellerophon or St. George.

The sword master advancing into ritual combat has inwardly made peace with his own

extinction. He is prepared to leave everything, including his life, there on the fighting floor.


Practicing Humility:

We may bring intention and intensity to our practice (in fact we must), but not ego. Dedication, even

ferocity, yes. But never arrogance.

The space of the practice is sacred. It belongs to the goddess. We take our shoes off before we

enter. We press our palms together and we bow.

Do you understand how the mystery can be approached via order?


A PRACTICE IS LIFELONG

The Spartan king Agesilaus was still fighting in armor when he was eighty-two. Picasso was

painting past ninety, and Henry Miller was chasing women (I’m sure Picasso was too) at eighty-nine.

Once we turn pro, we’re like sharks who have tasted blood, or renunciants who have glimpsed

the face of God. For us, there is no finish line. No bell ends the bout. Life is the pursuit. Life is the

hunt. When our hearts burst…then we ‘ll go out, and no sooner.


ROSANNE CASH ‘S DREAM, PART TWO

The specific details of acquiring professionalism evolve naturally. They’re self-evident. When

Rosanne Cash had her dream, she got the message.

The epiphany is everything. When we see the gaping holes in our practice (or discover that we

have no practice at all), no one has to school us in time management or resource allocation.

We know what we have to do.

The other thing about the changes Rosanne made after her dream is that she didn’t make those

changes to earn more money, or achieve greater fame, or to sell more records. She made those

changes out of respect for her craft. She made them to become a better artist and a more powerful

musician.

When we raise our game aesthetically, we elevate it morally and spiritually as well.


The professional trusts the mystery 


Patricia Ryan Madson taught improv at Stanford for years to standing-room-only classes. (Her book

Improv Wisdom is on my short list of indispensables.) Patricia has an exercise that she calls “What’s

in the Box?”

She asks her students to imagine a small white box. Imagine a lid on this box. Now lift the lid.

What do you find inside?

Sometimes students say a diamond. Sometimes a frog. Sometimes a pomegranate.

The trick is, there is always something inside the box.

With this exercise, Patricia was addressing her students’ seminal terror: that they would get up

on stage and draw a blank.

The professional trusts the mystery. He knows that the Muse always delivers. She may surprise

us. She may give us something we never expected.

But she will always put something inside the box.

The following are five axioms, derived from this principle, that I work by every day:


1.WORK OVER YOUR HEAD

Writers of fiction learn early that it is possible to write a character who is smarter than they are.

How can that be?

The answer lies in the Mystery.

That place that we write from (or paint from or compose from or innovate from) is far deeper

than our petty personal egos. That place is beyond intellect. It is deeper than rational thought.

It is instinct.

It is intuition.

It is imagination.

If you and I cast Meryl Streep as Queen Boudica in our next Hollywood blockbuster, will we

have any doubts that she can pull it off (even though she has never heard of, and knows nothing about,

Queen Boudica)?

Ms. Streep will go wherever it is that she goes, and she ‘ll come back with Queen Boudica. She

will have become Queen Boudica.

You and I can do it, too. We can work over our heads. Not only can we, but we must.

The best pages I’ve ever written are pages I can’t remember writing.


2.WRITE WHAT YOU DON’T KNOW

Years ago, in New York, I had hit the wall as a failed novelist. My next day’s to-do list had been

reduced to two options: Kill myself by hanging. Kill myself by jumping off the roof. Instead I decided

to write a screenplay.

The story I wrote was about prison. I have never been to prison. I didn’t know the first thing

about prison. But I was so desperate that I plunged in, slinging bullshit with both hands and not

looking back. When I was done, I showed the script to a few writers I knew.

More than one tugged me aside and asked in a whisper, “Steve, where did you do time?”

Good things happen when we trust the Mystery.

There is always something in the box.


TAKE WHAT THE DEFENSE GIVES YOU

Every book I write has at least one giant section that’s as tough as a knot in a plank of lumber. I can’t

crack it head-on. Attacking from the flank doesn’t work. The damn thing is just too stubborn.

When you’re up against that kind of Resistance, there’s no shame in taking what the defense will

give you. In football terms, we shut that part of the playbook that contains the deep “go” routes and the

55-yard bombs. We turn instead to that section that has the short slants and the three-yard dinks into

the flat.

Two key tenets for days when Resistance is really strong:

1. Take what you can get and stay patient.

The defense may crack late in the game.

2. Play for tomorrow.

Our role on tough-nut days is to maintain our composure and keep chipping away. We’re pros.

We’re not amateurs. We have patience. We can handle adversity.

Tomorrow the defense will give us more, and tomorrow we’ll take it.

There’s a third tenet that underlies the first two:

3. We’re in this for the long haul.

Our work is a practice. One bad day is nothing to us. Ten bad days are nothing.

In the scheme of our lifelong practice, twenty-four hours when we can’t gain yardage is only a

speed bump. We’ll forget it by breakfast tomorrow and be back again, ready to hurl our bodies into

the fray.


PLAY HURT

The amateur believes that she must have all her ducks in a row before she can launch her start-up or

compose her symphony or design her iPhone app. The professional knows better.

Has your husband just walked out on you? Has your El Dorado been repossessed?

Keep writing.

Keep composing.

Keep shooting film.

Athletes play hurt. Warriors fight scared.

The professional takes two aspirin and keeps on truckin’.


SIT CHILLY

Sue Sally Hale was a famous equestrienne and teacher of horsemanship. She had a phrase that she

drilled into her students’ heads:

“Sit chilly.”

If you and I are riding in a steeplechase, we may find ourselves at the gallop atop our thousand-

pound or twelve-hundred-pound hunter-jumper, approaching a stone wall that looks like it’s fifteen

feet high. Dire thoughts may enter our heads at that moment.

Trickier still, the rider’s “seat”—meaning the way we sit in the saddle—is how our intentions

are communicated to the ultra-sensitive mount beneath us. If fear and uncertainty enter our minds, our

horse will know instantly. At that point, anything can happen.

Sue Sally said, “Sit chilly.”

She meant not just “be cool” or “stay composed.” She meant maintain your seat.

The professional knows that, in the course of her pursuit, she will inevitably experience

moments of terror, even panic. She knows she can’t choke that panic back or wish it away. It’s there,

and it’s for real.

The pro sits chilly.

She focuses on the horse and the wall. She keeps her seat.


THE PROFESSIONAL AND THE PRIMITIVE

Acouple of years ago I got the chance to travel to Africa. Among the places I visited was a Masai

camp. The site was so far out in the boonies that we had to fly to it. There were no roads. We had two

city Masai with us, a young man and a young woman, who did the translating.

When we landed, a commotion was going on. Our guides explained to us, after speaking with

several of the camp elders, that the shaman had just determined that the place where the village had

set up camp was “unwholesome.” So everyone was packing up to move.

The population of the camp was about five hundred—warriors, kids, old folks, plus all the

tribe’s livestock. The ceremony of moving camp required that the procession be led by the white

cattle, so these were being rounded up. This was no simple operation, as the individual cows were

owned by different families and were scattered all over the valley. We watched for more than an hour

while the elders, under the direction of the shaman, collected the white cattle and herded them to the

front of the procession. The whole tribe had packed up now. The warriors—the tall, slimmorans—

were singing a ritual song and jumping up and down, surrounded by the pretty young maidens,

contributing their own chorus.

Finally the village moved.

About two hundred yards up the hill.

“That’s it?” one of the visitors asked.

We were watching the shaman. Yep, that was it. He had solved the problem. The new campsite

was much better.

At the time I didn’t think much about this. It all seemed perfectly natural and in keeping with

Africa and tribal life. But when I got home, I began to wonder about the assumptions, as imperfectly

as I could grasp them, that underpinned this whole extravaganza:

1. Some invisible force threatened the first camp. Ghosts? Restive ancestors? Free-floating evil?

Would wicked things befall the tribespeople if they remained in the first camp?

2. This invisible evil could be warded off by moving the camp—even though that move was only

a few hundred feet. How did that make sense? Couldn’t the evil force simply follow the tribe up the

hill and work its malice in the new camp? Why did such a simple fix solve the problem?

3. One individual, the shaman, was capable of perceiving this evil force, of divining its malign

intent, and of remedying this by a specific course of action.

4. The tribe followed the shaman’s instructions without a murmur of protest. No matriarch

complained about having to pack up her stuff, which for each family was considerable and which

involved a serious amount of labor and sweat. No warrior resisted. One and all, the people fell into

line and participated freely and cheerfully.

(I must observe, of myself, that I too accepted the shaman’s wisdom. When we got uphill to the

new camp, I confess, it felt better. I was glad we had moved.)

5. Lastly, I considered the Masai culture itself. These were no benighted primitives being

exploited by some canny hoo-doo man. The Masai were and are one of the great warrior cultures of

all time. They have been in East Africa since the 1500s (longer than the existence of the U.S. of A.)

and they’ve thrived and dominated in a harsh land peopled by proud, strong, and aggressive

adversaries.


Beyond that, the culture of the Masai is brilliant—their dress, their rituals, their social

organization. They are tall, strong, and beautiful. Their young men stand up to lions single-handedly

and slay the beasts with only a spear. They must be doing something right.

What if, I asked myself, the Masai view of the world is correct? What if there really was an evil

force threatening the lower camp? What if the shaman really saw it and concocted exactly the right

remedy? Maybe if we had stayed in the lower camp, one of the pregnant young wives would have

miscarried. Maybe a fight would have broken out between two braves and one of them would have

hurt the other. Maybe the whole village would have been seized by collective evil.

What does all this have to do with the professional and the idea of turning pro? Here’s what I

think:

My worldview is pretty much that of the Masai. I believe in the shaman. I wish I had a shaman. If

I had a shaman, I would have breakfast with him every morning, and whatever he told me to do that

day, I would do it.

Better yet, I wish I was a shaman.

In truth, I practice my own form of shamanism every day. As an artist, I seek to access unseen

powers. Evil forces are out there—Resistance, self-doubt, self-sabotage. How many other malign

entities are hovering each morning over me and my huevos rancheros?

Then there are the good forces. Inspiration, enthusiasm, courage. New ideas, brilliant

breakthroughs, insights, intuitions. Where do these come from? I don’t know. How can I access them?

I have no clue.

Yet this is my business. This is my life.

Damn right I want that shaman. He is my man! I love the guy!

In lieu of the shaman, I have…what?

I have a code of professionalism. I have virtues that I seek to strengthen and vices that I labor to

eradicate.

I serve the goddess. Where she tells me to go, I go.

I wish I knew that shaman. I would love to sit down with him. I’d ask him what he saw that

morning. How did he see it? What course of initiation had he undergone to acquire his knowledge?

Does he serve the gods like I do? Does he regard his gifts as a blessing or a curse?


A MODEL OF THE UNIVERSE

I was having breakfast with my friend Rabbi Mordecai Finley of Ohr HaTorah congregation in Los

Angeles. I wanted to ask him about the subject of Resistance. Is there a parallel in Kabbalistic studies

or Jewish mysticism? Here’s part (I tape-recorded it) of what he said:

“There is a second self inside you—an inner, shadow Self. This self doesn’t care about

you. It doesn’t love you. It has its own agenda, and it will kill you. It will kill you like cancer. It

will kill you to achieve its agenda, which is to prevent you from actualizing your Self, from

becoming who you really are. This shadow self is called, in the Kabbalistic lexicon, the yetzer

hara. The yetzer hara, Steve, is what you would call Resistance.”

In the Kabbalistic view of the world, the soul (neshama in Hebrew) is the source of all wisdom

and goodness. The neshama seeks constantly to communicate to us—to our consciousness on the

physical plane. The soul is trying to guide us, sustain us, restore us.

But there is a force operating in opposition to the neshama. This entity, the yetzer hara, is a self-

sustaining and cunning intelligence whose sole aim is to block us from accessing the neshama and to

block the neshama from communicating to us.

The Gnostics and the neo-Platonists believed something very much like this. In both models of

the universe, there was an upper realm (in Plato’s conception, the realm of the Forms—of perfect

beauty, justice, truth, and so forth) and a lower sphere where we mortals dwelt.

In Jewish mysticism, there is a positive force that opposes the yetzer hara. Above every blade of

grass, says the Kabbalah, hovers an angel, exhorting “Grow! Grow!”

What program did these ancients put forward as a means of allying with the positive forces and

overcoming the negative? According to Rabbi Finley, it was a code called Mussar.

MUSSAR

Mussar (pronounced moo-SAHR) was a code of ethical discipline. It was not far from what we see

today in twelve-step programs. Its first tenet was “identify the sin.” The second was “eliminate it.” In

AA terms, this would mean:

1. Acknowledge the condition of being an alcoholic

2. Stop drinking

The Kabbalists believed that the higher realm could be approached through a disciplined,

humble, and open application of the mind and will. They recognized that they were approaching a

mystery. They knew that an enemy was seeking to block them.

What they called mussar, I call turning pro.

Our job, as souls on this mortal journey, is to shift the seat of our identity from the lower realm

to the upper, from the ego to the Self.

Art (or, more exactly, the struggle to produce art) teaches us that.

When you and I struggle against Resistance (or seek to love or endure or give or sacrifice), we

are engaged in a contest not only on the material, mental, and emotional planes, but on the spiritual as

well. The struggle is not only to write our symphony or to raise our child or to lead our Special

Forces team against the Taliban in Konar province. The clash is epic and internal, between the ego

and the Self, and the stakes are our lives.


WHO IS ALL THIS FOR?

In the end, the enterprise and the sacrifice are all about the audience. They’re about the readers, the

moviegoers, the site visitors, the listeners, the concertgoers, the gamers, the gallerygoers—a group

which, by the way, includes you and me.

We’re the audience.

In the hero’s journey, the wanderer returns home after years of exile, struggle, and suffering. He brings a gift for the people. That gift arises from what the hero has seen, what he has endured, what he has learned. But the gift is not that raw material alone. It is the ore refined into gold by the hero/wanderer/artist’s skilled and loving hands.

You are that artist.

I will gladly shell out $24.95 or $9.99 or 99 cents on iTunes to read or see or listen to the 24-karat treasure that you have refined from your pain and your vision and your imagination. I need it.

We all do. We’re struggling here in the trenches. That beauty, that wisdom, those thrills and chills,

even that mindless escape on a rainy October afternoon—I want it. Put me down for it.

The hero wanders. The hero suffers. The hero returns.

You are that hero.

Monday, April 3, 2023

Duct tape selling Think like a marketer sell like a superstar

Ask what you can give your clients instead of asking what they can give you

Form and lead an industry group instead of mindlessly joining every one you find

Make education-rich sales pitches to rooms packed with

engaged potential clients instead of cold-calling prospects

Get yourself invited to speak in front of audiences instead ofs imply attending events

Earn the trust to be introduced to referral prospects instead of given leads

Interview industry luminaries instead of simply downloading their podcasts

Build a strategic-partner network instead of waiting aroundt o be asked to partner

Write for respected industry publications instead of just putting them in your RSS reader 


Listening Is the New Prospecting

While it has become much more difficult to gain access to prospects via phone

and e-mail, it’s actually become much easier to understand the individual needs

of a prospect, due in large part to social media.

Salespeople need to create their own socially driven listening stations, add

social profiles to their customer relationship management (CRM) tools, and stay

on top of what customers and competitors are doing.

When you listen actively instead of prospecting, you’ll find that potential and

existing customers will voluntarily—and publicly—scatter sales clues.

Educating Is the New Presenting

Formerly, salespeople were encouraged to perfect their pitch. Pitching was the

primary sales mechanism, and many sales training courses still teach it. But in

reality, over time the pitch became little more than an effective manipulation

strategy, full of proven psychological principles and gimmicks.

Today’s salesperson must be ready to teach, publish, and demonstrate his or

her expertise. You should be ready to answer questions via blog posts, engage in

social media conversations, and conduct online and offline seminars as a way of

educating prospects.

It is very hard for salespeople to turn the pitch off once they are used to

relying on it 24/7, but the ones who do are reaping the benefits.

Insight Is the New Information Sharing

Prospects have access to the best information in the world at the mere click of a

button. They have access to everything we sales professionals share online, as

well as what our competitors, customers, and partners share about us and the

industry in general.

In collecting information, prospects can either become very smart or very

confused about what’s being sold. Today’s salesperson must act as a filter for the

mass of available information and provide insight, context, and guidance about

it. Your role is to help prospects understand the questions they need to consider,


Perceptive listening to a client :

What’s the one thing you love about what our company

does?

If you referred us to a friend, what would you say about us?

What’s the biggest challenge you face in your business right now?


What’s the one thing you love most about coming to work here?

If you referred our company to a friend, what would you say?

What’s the biggest challenge you have in meeting your goals right now?

In a cold January morning in 2007, a hidden video camera captured

thousands of commuters simply walking past violinist Joshua Bell as

he played some of the most complex music ever written, on an

extremely valuable Stradivarius violin. Most didn’t seem to notice the difference

between Bell’s virtuosity and the skill of an everyday subway musician.

Just days before, and then again after this experiment, Bell performed to sold-

out theaters filled with ticket holders willing to pay top dollar and ready to

deliver thunderous standing ovations.

In the context of the subway station, ordinary people did not recognize Bell’s

genius.

We don’t live in a vacuum. Every idea we have, song we hear, or sales pitch

we connect with is filtered through a number of elements, including our mood,

the environment, and our unique understanding of the world and our place in it.

All of these factors affect the value and importance we place on what we believe

in, what we deem worthy of our time, and what we buy.


In the same vein, while salespeople’s mastery, skill, or point of view may be

important and well thought-out, the context in which their ideas, introductions,

and pitches are delivered is equally—or sometimes more—important.

In many ways this book is about changing the context of how you, as a

salesperson, are received and perceived.

So let me ask you this: Are you ready to hone your virtuosity as a salesperson

and put it on display in the places where people willingly pay a premium to

engage such work or are you content to hang around in the subway hoping for the scraps of interested passersby?







Tuesday, November 1, 2022

How to handle Disrespect from Boss

For instance, I’ve heard many stories from clients about bosses raging in meetings or getting in their employees’ faces and berating them for mistakes or even shaming employees in front of others. 

This kind of outrageous behavior is abusive. If this is happening in your place of work, never silently take it. 

Your silence will lead to resentment and will chip away at your sense of self-worth. 

If your boss is being disrespectful or abusive, address the behavior directly and in the moment. 

If there are a lot of people around and you don’t feel comfortable doing it with an audience, request that your boss speak with you immediately following the incident. 

For example; a client of mine said to her boss, “Mr. Jones, I’d like to speak with you about the meeting today. 

Can we please schedule 15 minutes to do that?” 

Once you are sitting down with your boss, own your mistake. 

If you were wrong, state the behavior you didn’t like and ask for what you want now and/or in the future. 

Be sure to be clear, to the point and specific about what you want. 

My client said: “Mr. Jones, I apologize for not proofreading the document I handed you.

I will not make that same mistake again. 

I want you to know, however, that the way you gave me that feedback did not feel okay for me. 

I do not like to be yelled at anywhere in my life—work included. I

I would like for you to discuss things with me in private and to do so in a respectful tone. Are you willing to do this?”

Monday, October 31, 2022

Twitter story from Beverly Boston book one simple thing

Consider how Twitter came about. It didn’t happen overnight. Founder Jack Dorsey had been, in his words, “obsessed” by how people moved, interacted, and communicated since the early 1990s. So, he learned basic computer programming, created maps with dots on them, and used information from Manhattan dispatch systems to track the movement of bike messengers, taxis, police, firefighters, and couriers. It was a start of bigger things to come. Dorsey then transferred to New York University and got a job as a programmer with the largest dispatch company in the world. He learned a lot in the role and eventually focused on the short format messages that people sent to large dispatch boards. “This became the basis for all of my work going forward,” he recalled. After moving to San Francisco in 2000, Dorsey continued to tinker with short messaging ideas. He started a company that dispatched emergency and taxi services from the web, but soon realized how little he knew about start-ups. Coming at the end of the dot com era, the timing was bad, too. “The company was more or less a failure,” he admitted. Yet he would learn from it. Dorsey continued to use instant messaging and LiveJournal (the early blogging platform) to post updates on what he was doing – simple things like, “I’m on the phone” or “I’m listening to the Black Eyed Peas.” Once again, these were small, achievable steps toward Jack’s larger interests, goals, and dreams. Then one night, Dorsey couldn’t sleep and sketched out an idea on a white board. The idea was to exchange short “status update” emails with friends using his RIM 850, a predecessor to the BlackBerry. The device had four lines of text good for short format messaging. Unfortunately, his friends didn’t have RIM 850s. So that experiment didn’t go anywhere either, but Dorsey got little bit smarter, a little bit better, and a little bit closer to a big idea, the big dream, the big goal. Around that time, Dorsey sketched out what would become the basis for Twitter several years later. On top it read “STATUS,” followed by a short fill-in the blank where he wrote “Reading.” But, lacking resources, Dorsey had to get a real job while continuing to tinker on the side. Dorsey was eventually hired as an engineer at Odeo, a podcasting company where people weren’t in love with podcasting. The company was, in fact, going nowhere, so founder Evan Williams asked employees for new ideas. “There is one thing stronger than all the armies in the world, and that is an idea whose time has come.” ~ Victor Hugo One night in 2006, Dorsey’s colleague sent him the first text message he ever received. “I had no idea what this thing was,” he remembered. But as Dorsey and his colleagues talked more about text messaging, he realized the short message format could be the missing link. Williams gave him and another programmer 2 weeks to build the idea. After the model was a definite success internally at Odeo, Williams upped the ante for a six-month project, and then launched a full-scale version publically in July 2006. Twitter would consume more and more resources until Williams spun it off as a separate company in 2007. Of course Dorsey’s approach was brilliant. He focused like a laser on short messaging and made hundreds (if not thousands) of small, affordable bets in that area, most of which failed. But with each step he got slightly smarter, better, and closer, until he ultimately achieved a remarkable feat. It’s an approach that the best self-employed professionals and creators have learned to do well, but anyone can do it. Jack began when he was a programmer. It began with a little bet that turned into a big goal, a big dream, and a big result. What will yours be?

Sunday, February 23, 2020

PSL - How to get your agency or consultancy name in the preferred suppliers list!

There are several ways to break through a PSL. The first way is to play the long game: to treat the client like they don’t have a PSL. Keep the company on your monthly call list and your monthly e-shot list. Keep sending to them and talking to them about high-calibre industry-related candidates. They’ll soon realise you’re a smart, intelligent recruitment consultant. An example of a conversation could be: You: “Hi Tony, It’s from . How are you?” Client: “Hi, as I’ve said before we’ve got a PSL in place.” You: “I know and I completely respect that you do However, I had to run this candidate past you. She’s moving into the area and she currently works for a competitor of yours called Automotive Cars. You’ve heard of them right?” Client: “Yes.” You: “She was part of the team that launched the new energy efficient self-driving car. She’s relocating up North due to family commitments and she’s only working with me. How would you feel about seeing her CV?” Client: “Okay.” You: “I’ll send you over her CV now.” The second way, which is how I broke into my patch, is through hard-to-recruit-for positions. There’ll be occasions when the client wants a difficult and hard to find candidate. The suppliers on the PSL will immediately jump into action to find the client this candidate, but eventually their energy will run out as they struggle to find the right candidate. They’ll make a business decision to concentrate on filling the roles of other clients, which will be easier to place. Meanwhile the client becomes frustrated with their preferred suppliers and loses faith in them. This is when you come in and offer a solution to the client’s problem. If you’re new to recruitment and you don’t have many clients you’re more likely to fill these placements. As a result, your client will see you as a hero and they’ll put you at the top of the PSL, running any new vacancies past you first. An important point is to always sell to the MAN, which stands for ‘money, authority and need’. The MAN can be male or female, but they’re the line managers of the company. Unless you’re recruiting for HR staff you should avoid HR and sell directly to line managers. The line managers are the people who have the staffing problem. They’re the people who know exactly what they want in a candidate and what skills and personality they should have. They also are less precious about the PSL, as they just want the problem solved. If you send the right candidates to the line manager and build up a good relationship with them, they’ll push HR on your behalf.

Objections presented by clients before empaneling Recruitment consultants

Common Objections In this section, I’ll present lists of questions and answers to overcome objections. These are general and I recommend and urge you to personalise them to reflect your unique selling points. They’re not in any particular order and you wouldn’t be expected to say every line to your client. “Recruitment agencies are too expensive” Firstly, acknowledge the objection: “I agree they sometimes can be. Understandably saving money is important to you. My ambition is to save you time and money.” Do you have an in house recruiter? No, have you worked out how much it costs to take you / one of your staff away from their job to recruit? If you look at what we do, we actually save you money. We put up the adverts; we vet, reference and interview the candidates; and if you don’t hire any of the candidates it’s cost you nothing. How do you normally recruit? Why don’t we compare the cost of my services vs. your current method, you might be pleasantly surprised? How long does it normally take you to fill vacancies? What would you do if one of your staff goes on long term sickness, or maternity leave? It doesn’t cost you anything to try our services. Why don’t you let me send you two CV’s and see what you think? “We have no budget left at the moment” Firstly acknowledge the objection: “Okay, that’s not a problem.” To be honest with you, this gives us an opportunity to get to know each other. I’d like to understand your business more, so when you do need to recruit I can react fast for you. Out of curiosity, when is your budget renewed? How much do you normally budget for recruitment? What time of the year do you usually run out of budget? What would you do if one of your staff goes on long term sickness, or maternity leave? “It’s company policy not to use agencies” Firstly acknowledge the objection: “Oh, okay.” How do you normally recruit? What was the reason for the policy? (Money? Bad experience?) How are you managing your current recruitment methods? How successful are your current recruitment methods? Have you ever tried an agency before? When do you expect this situation to change? (record this and chase) How long has the policy been in place? What calibre of candidates does your current recruitment method find? What type of staff do you find recruiting difficult for? What would you do if one of your staff goes on long term sickness, or maternity leave? “There’s a recruitment freeze” Firstly acknowledge the objection: “Oh that’s a shame, I’ve heard you’re a good company to work for.” What’s the reason for the freeze? When do you expect it will pass? (record this and follow up) When do you think you’ll be recruiting again? I understand you have a freeze. How is this affecting you and your department? What would you do if one of your staff goes on long term sickness, or maternity leave? How is this affecting your job? What would happen if you lost a key member of staff, how would you go about replacing them? “We advertise ourselves” (newspaper / website) Firstly acknowledge the objection: “I understand.” Where do you advertise? If an advert costs you £2000, but doesn’t find the right candidate, what do you do then? Most of my clients used to advertise themselves until they gave me a chance. With my services you don’t pay until you hire the candidate. Next time, why don’t you give me a chance before paying for an advert? If it doesn’t work out you’ve lost nothing. How successful is your advertising? How much do you spend on advertising? Who deals with the responses? How much does sifting through all those CV’s take you away from your day job? What’s the calibre of candidates who respond? What do you do if you don’t get the right response? What would you do if you needed someone immediately? I can complement what you’re already doing. If you advertise and use me at the same time then you can compare what I’m sending you to what your advert attracts. “We only use large agencies that can fill multiple roles” Firstly acknowledge the objection: “I can see the sense in that. That probably makes it easier than dealing with multiple agencies.” Many of my clients previously only used large generalist agencies, but they found they weren’t getting the top candidates. They simply can’t keep on top of every profession. Large agencies have to hide candidates from their clients, because it would mean headhunting candidates from their other clients. They wouldn’t do this for ethical reasons. With so many clients they can’t headhunt candidates for you. I only work with a select few clients, so I actually have a bigger pool of candidates for you. “We use another agency” Firstly acknowledge the objection: “I’m glad to see that you take recruitment seriously.” What agency do you use? How did they get to work with you? What is the reason for using them? What is it about their service you prefer? What other agencies do you use as back up? What types of staff do they supply you with? What do you do if they can’t deliver? Would you ever go out to another agency if needed? What do you look for in a recruitment agency? What could they do to improve? What would you change about their current service? I really want to work with your company. What can I do to get that opportunity? “Your fees are too expensive” Firstly acknowledge the objection: “That’s why you should use me.” I charge more because I go the extra mile. I deliver a premium service and you’ll only ever get two to three CV’s of interviewed, referenced and relevant candidates. If I can’t deliver, I’ll honestly tell you straight away rather than waste your time. “We’re not recruiting right now” Firstly acknowledge the objection: “That’s not a problem.” I’m interested in your company and while there is nothing happening now, I genuinely want to know you and understand your business for when you do recruit. What do you normally do when you are recruiting? When do you think you’ll next be recruiting? I read that your company is planning on growing, how do you expect your department to change with this growth? I read that your company is considering a stock market floatation. What recruitment measures are you taking for this change? I’m glad you’re currently not recruiting. This gives me an opportunity to better understand your business. “We don’t use recruitment agencies” Firstly acknowledge the objection: “Oh, okay.” How come? How do you employ temporary workers? How do you keep productivity up when spreading staff duties? How do you cover staff? How do you pay temporary staff? What happens if one of your employees goes on sick leave or maternity? How do you recruit for specialist skill sets? How do you cover peak trading periods? What issues do you face when people leave? “It’s my job” (internal recruitment) Firstly acknowledge the objection: “Great, I’m speaking to the right person.” I believe your company has 2000 employees, that must be hard to manage, what external support do you use? Who covers you when you’re ill or taking holidays? What do you know about recruitment agencies? How often do you recruit? What candidates do you find hard to find? How would you feel about partnering with an agency and using our facilities for private discreet interviews? What do you look for in an agency? Which positions are the most difficult to fill? Who does the interviews? What do you do if you can’t find the right candidates? “I’ve had problems with your agency in the past” Firstly acknowledge the objection: “I’m sorry to hear that. That’s really frustrating.” What happened? When did this happen? What was done to solve the issue? Who did you talk to? What can I do to leave you with a better taste? What areas were you happy with? I want to fix this for you, what would you need? How can I help you? I would love the opportunity to fix things. How would you feel if I offered to work on your next vacancy for free?